Introduction
Brief Introduction
Development Process
Business Scope
Core Business
Scientific and Technological Achievements
Organization Chart
Human Resources & Corporate Culture
Introduction video
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Center for Handling Telecom Subscriber Complaints
The center mediates the disputes over telecom services between subscribers and operators and handles complaints about quality and after-sale service of mobile phones and telephones; conducts statistical analysis of subscriber complaints for the authorities in charge to support government’s supervision and macro decision-making and promote the improvement in telecom service; and instructs and coordinates the work of its branches.